It’s hard to belive we’re already half way into the month of March, but here we are, just past Daylight Savings Time, and on the brink of St. Patrick’s Day celebrations. It’s the time of year when we feel optimistic about the return of spring. March is the official break-out month. This can only mean one [...]
LARE Institute, in partnership with Santander Bank, is offering a FREE Customer Service Certification Class designed especially for YOU! The phrase “customer service” is very loosely defined. It is a department in a business; a physical space in a retail store; or an option on a website. It is an expectation that you have every single time [...]